A. Do not panic and do not clear the building at the first whiff of smoke. Find out what is happening and where. Put out the fire if you can. If a big fire occurs – don’t panic – clear the building and call the fire department.
B. The time to think about fires is before they happen. Familiarize yourself with the type and application of the fire extinguisher in the building.
2. Health Emergencies
Staff members should exercise caution when administering first aid of even a minor nature because of the potential danger of a lawsuit. However, the sick or injured patron should be made comfortable and protected from needless disturbance until medical help can be obtained. The Rescue Squad/Police should be called immediately in the event of a serious problem. At no time should staff attempt to provide first aid. No medication, including aspirin, should ever be dispensed to the public.
3. Bomb threats
A. Keep the caller on the line as long as possible. Ask the caller to repeat the message and try to write down every word spoken by the person.
B. If the caller does not indicate the location of the bomb or the time of possible detonation, ASK FOR THIS INFORMATION.
C. Pay particular attention to peculiar background noises such motors running, background music and any other noises which may indicate where the call is originating from.
D. Listen closely to the voice (male, female), voice quality (calm, excited), accents and speech impediments.
E. Immediately after the caller hangs up, call the police.
Clear the building.
The police will handle the actual bomb search.
4. Snow storms
A. The basic philosophy to keep in mind is the Library is a service organization.
B. Closing the library will be at the discretion of the Library Director. Public service announcements will be made on the local radio station if the Library must close.